Once you are enrolled in the Plan, you and your eligible dependents will be issued a Cigna electronic membership card that will include the Cigna reference / ID number, Account (Group) number, Prescription drug RX details when in the United States, Cigna 24/7 phone numbers and email addresses to make general inquiries, request guarantee of payments and assist with filing medical claims.

You can print or download a copy of your Cigna electronic membership card from your Cigna Personal Webpage Account or by downloading the Cigna Health Benefits App. For information about setting up your personal account or downloading the Cigna Health Benefits App, refer to the Cigna Online Services section.

Note: Cigna does not issue plastic cards for new enrollee or existing participants.