Phone
- +32-3-217-6947 (Antwerp, Belgium) — 24/7 Contact Center*
- +1-866-253-3003 (Miami, US) — 24/7 Contact Center*
- +254-203-617-314 (Kenya Local Contact Center)
- +603-2178-0502 (Malaysia Local Contact Center)
* If you are having trouble contacting a Cigna Customer Service Representative, you can request for a free call back using Cigna's Call Me Back Service from your Cigna Personal Webpage or Health Benefits App account. To request for a call back follow the instructions from the Call Me Back Service Guide. After placing the request, it will be automatically added to the call queue. An attempt will be made to contact you as soon as a representative is available. This typically should not take more than 45 seconds. Please note that waiting times may vary depending on the call in flow at the time of your call.
Fax
Email